Please note the practice has recently installed a new patient self check in system.
The screen for this is on your left hand side as you walk in the main door.
You are not obliged to use this system but it would be very helpful to reception staff if you could use it.
Reception staff are happy to help you learn how to use it.
This system has been installed to help address issues around patient confidentiality:
Very often there is a queue of patients at reception - some patients are just checking in, others have information they require and others may be dealing with a complex issue.
Reception staff also have to answer the phone at reception and they may be dealing with a confidential matter over the phone.
In order to ensure our patients' are dealt with in as confidential manner as possible, the self check in system will ensure those patients that simply require to check in do so away from the front reception area.