Consultations with Doctors and Practice Nurses are by appointment only. To make an appointment, please telephone the surgery on 0345 337 9944 or call in at reception after 8.00am. You may make an appointment to see any doctor or nurse. Our staff will make every effort to give you a convenient and early appointment. Please tell us if you have difficulty attending usual surgery times.
If you cannot keep your appointment, please let us know as soon as possible. We will then be able to offer this appointment time to another person.
Routine GP Appointments can also be booked online. Please see link on - Vision Online Services - on our home page for information on how to register for this service.
Urgent Appointments/ Triage
From Monday 5th March 2018 our appointment system will be changing slightly. Patients who feel that they require a home visit or need to see or speak with a GP or Nurse urgently ie that day, should phone the surgery between 8am - 10:30am.
The person who answers the call will ask about the nature of the problem and pass this to the ' emergency triage' team. The patient will then receive a call back and will be given advice or allocated an appointment as appropriate.
However those who phone after 10:30am will be asked to call back between 2pm and 4pm in the afternoon if they wish to discuss a condition that cannot wait until the next day. This is to allow the GPs time to carry out morning surgery, attend hospital patients, carry out home visits and catch up on important tasks like checking test results, hospital referrals and so on.
If your condition is thought to be life-threatening you should always call 999