Appointments

Routine Appointments

Consultations with Doctors and Practice Nurses are by appointment only. To make an appointment, please telephone the surgery on 0345 337 9944 or call in at reception after 8.00am. You may make an appointment to see any doctor or nurse. Our staff will make every effort to give you a convenient and early appointment. Please tell us if you have difficulty attending usual surgery times.

Routine GP Appointments can also be booked online. Please see link on – Vision Online Services – on our home page for information on how to register for this service.

Cancellations

As a courtesy we send SMS text messages to mobile phones, reminding patients about their forthcoming appointments.  It is important that you let us know as soon as possible if you cannot attend an appointment, so that we can offer it to another patient.  On receipt of your SMS reminder, you can cancel by replying to the prompt.  Please note that if you have chosen to Opt Out of this service, you will not receive these texts.  You can also cancel appointments by phoning 0345 337 9944 and choosing option 2 to speak to a member of the admin team.

Checking in for Appointments

We use an automated system for checking in for your appointment.  The screen for this is on your left hand side as you walk in the main door  Please follow the questions asked and you will be guided on screen to the waiting area.